Frequently Asked Questions
Everything you need to know about NIDA beauty products and services.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your package ships, we will send a tracking link so you can monitor its journey to your doorstep.
Are NIDA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All NIDA products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return unopened products within 30 days of purchase for a full refund.
Do you offer international shipping?
Yes, NIDA ships worldwide. Please note that customs duties and taxes may apply depending on your country's regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.